Q7. Can I use my debit card to make payment via Easypaisa card payment option?
Yes, you may use your debit card to make online payment using Easypaisa by selecting the option pay via VISA or MasterCard credit/debit card. You may further like to check with your card issuing bank to ensure that it supports ecommerce online transactions or you might have to activate it to make a transaction. Contact your bank for details.
Q8. Which credit cards are supported?
All VISA/Master debit & credit cards are supported for Easypaisa online payments.
Q9. How do I make payment through Easypaisa shop?
On the Easypaisa checkout page, select the option Easypaisa shop. Enter your mobile number and email and click on pay securely button after filling in the captcha. A consumer number will pop on the screen and you will also get an SMS with the consumer number. Go at any Easypaisa shop and tell the retailer you want to make online payment for Easypaisa. Then tell him your mobile number and consumer number. Once he completes the transaction, you will get an SMS of successful payment on your phone.
Q10. When I click on checkout with Easypaisa, nothing happens. It redirects and the page is giving an error. Need help?
The page might not be working due to some issue with your internet speed so you might need to refresh your browser and try again or troubleshoot your connection. The Easypaisa page might not be able to load due to high traffic on the page at the moment. Please try again later. If issue exists raise to Easypaisa online payments Team at [email protected]
Q11. I am trying to make payment through my Visa card but it keeps giving an error. What should I do?
Please share what card type you are using. Easypaisa supports Visa and Master debit/credit cards only. Or the system might be temporarily down due to heavy traffic. Please try again shortly. If issue exists raise to Easypaisa online payments Team at [email protected]
Q12. How do I make a mobile account for Easypaisa?
Simply dial *3737# to create your mobile account from Telenor SIM or download Easypaisa App from your App store .You can go to any Easypaisa shop to transfer cash in your mobile account. Or you can even transfer funds from your bank account using online banking services to your mobile account.
Q13. When I enter the 16 digit card number, it gives an error, please help?
Please ensure that you are not entering the dashes when you enter the 16 digits. You just need to enter the 16 (Numeric) digits in that field and it will automatically add the dashes to it. This will resolve the error.
Q14. I tried making payment through mobile account but the prompt doesn’t appear on my phone to enter pin. What should I do.
Please try to reboot your phone or refresh your cellular network by resetting it. This will resolve the issue. Then try transacting again. If the prompt fails to appear again, then it might be due to the high traffic at the moment on the service. Please try again shortly. (If issue exists raise to Easypaisa online payments Team at [email protected]
Q15. I did not get any notification via SMS of successful Easypaisa online payment for mobile account?
Try refreshing your cellular network by resetting your phone. You should receive it. You may wait for some time as the network might be busy. Just confirm that the confirmation message appeared on the web page.
Q16. What is the helpline or customer support number for Easypaisa online payments?
To connect with Easypaisa online payments team, you may call at 3737.